Tracking order

How to Track Your Order at Rafeind

Thank you for shopping at Rafeind. Once your order is placed, we work quickly to process and ship your items. Below is a simple step-by-step guide to help you track your package from our warehouse to your doorstep.

Step 1: Locate Your Tracking Number

After your order is shipped, you will receive an email from [email protected] containing your tracking number. This unique code is essential for monitoring your shipment’s progress. Please check your inbox (and spam folder) for this confirmation.

Step 2: Choose a Tracking Method

You can track your package directly through our shipping partner or use a third-party tracking service for more detailed updates. We recommend the following reliable tool:

Recommended: 17Track

Visit 17Track — a free, global package tracking platform that supports over 700 carriers worldwide.

How to use 17Track:

  1. Go to 17track.net.
  2. Enter your tracking number in the search bar on the homepage.
  3. Click the "Track" button. The system will automatically detect the carrier and display real-time updates, including location, transit status, and estimated delivery date.

No account or login is required — simply paste your number and start tracking.

Step 3: Understand Your Tracking Status

Common statuses you may see include:

  • Pre-Shipment / Label Created: The shipping label has been generated, but the package has not yet been handed to the carrier.
  • In Transit: Your package is on its way and moving through the carrier’s network.
  • Out for Delivery: The package is with the local delivery driver and should arrive today.
  • Delivered: The package has been delivered to the address provided.

Need Help?

If your tracking number is not working, or if you haven’t received it within 48 hours of shipment, please contact us at [email protected]. Include your order number for faster assistance. We’re here to help ensure your package arrives safely.